Question 1

1. Can the pensioner draw his/ her pension through a bank branch?

Question 2

2. Who is the pension sanctioning authority?

Question 3

3. Is it necessary for the pensioner to open a separate pension account for the purpose of crediting his/ her pension in authorized bank?

Answer

The pensioner is not required to open a separate pension account. The pension can be credited to his/her existing savings/ current account maintained with the branch selected by the pensioner.

Question 4

4. Can a pensioner open a Joint Account with his/ her spouse?

Question 5

5. Whether Joint Account of the pensioner with spouse can be operated either by ”Former or Survivor” or “Either or Survivor”.

Question 6

6. Whether a Joint Account can be continued for family pension after death of a pensioner?

Question 7

7. What is the minimum balance required to be maintained in the pension account maintained with the banks?

Question 8

8. Who sends the Pension Payment Orders (PPOs) to the authorized bank?

Question 9

9. When is the pension credited to the pensioner’s account by the paying branch?

Question 10

10. Can a pensioner transfer his/ her pension account from one branch to another branch of the same bank or to the branch of another bank?

Question 11

11. Whether the paying branch has to maintain a detailed record of pension payments made by it in the prescribed form?

Question 12

12. Can the pension paying bank recover the excess amount credited to the pensioner’s account?

Question 13

13. Is it compulsory for a pensioner to furnish a Life Certificate/Non-Employment Certificate or Employment Certificate to the bank in the month of November? If so, how can this requirement be complied with?

Question 14

14. Who is responsible for deduction of Income Tax at source from pension payment?

Question 15

15. Can old, sick physically handicapped pensioner who is unable to sign, open pension account or withdraw his/ her pension from the pension account?

Question 16

16. Can a pensioner withdraw pension from his/ her account when he/she is not able to sign or put thumb/toe impression or unable to be present in the bank?

Answer

In such cases, a pensioner can put any mark or impression on the cheque/ withdrawal form and may indicate to the bank as to who would withdraw pension amount from the bank on the basis of cheque/withdrawal form. Such a person should be identified by two independent witnesses. The person who is actually drawing the money from the bank should be asked to furnish his/her specimen signature to the bank.

Question 17

17. When does the family pension commence?

Question 18

18. How the payment of Dearness Relief at revised rate is to be paid to the pensioners?

Question 19

19. Can pensioners get pension slips?

Question 20

20. Which authority the pensioner should approach for redressal of his/ her grievances?

Question 21

Answer

The pensioner can visit the Official Website of the concerned Government Department as also Reserve Bank of India Website (www.rbi.org.in) to get the information about pension related issues.

Question 22

22. Whether a pensioner is entitled for any compensation from the agency banks for delayed credit of pension/ arrears of pension?

Answer 1

Yes. Even the Government employees earlier drawing their pension from a treasury or from a post office have the option to draw their pension from the authorized bank’s branches.2. Who is the pension sanctioning authority?

Answer 2

The Ministry/ Department /Office where the Government servant last served is the pension sanctioning authority. The pension fixation is made by such authority for the first time and thereafter the refixation of pay, if any, is done by the pension paying bank based on the instructions from the concerned Central/ State Government authority.

Answer 4

Yes. All pensioners of the Central Government Pensioners can open Joint Account with their spouses.

Answer 5

Yes, the Joint Account of the pensioner with spouse can be operated either as ‘‘Former or Survivor” or “Either or Survivor”.

Answer 6

Yes, the banks should not insist on opening of a new account in case of Central Government pensioner if the spouse in whose favour an authorization for family pension exists in the Pension Payment Order (PPO) is the survivor and the family pension should be credited to the existing account without opening a new account by the family pensioner for this purpose.

Answer 7

RBI has not stipulated any minimum balance to be maintained in pension accounts by the pensioners. Individual banks have framed their own rules in this regard.

Answer 8

The concerned pension sanctioning authorities in the Ministries /Departments/ forward the PPOs to bank branches wherefrom the pensioner desires to draw his/her pension. However, on implementation of CPPCs, pension sanctioning authorities have started sending PPOs to the CPPCs of the bank instead of bank branch.

Answer 9

The disbursement of pension by the paying branch is spread over the last four working days of the month depending on the convenience of the pension paying branch except for the month of March when the pension is credited on or after the first working day of April10. Can a pensioner transfer his/ her pension account from one branch to another branch of the same bank or to the branch of another bank?

Answer 10

Pensioner can transfer his/ her pension account from one branch to another branch of the same bank and from one authorized bank to another authorized bank within the same centre or at a different centre;

Answer 11

Yes. The pension paying branch/ CPPC is required to maintain a detailed record of pension payments made by it from time to time in the prescribed form duly authenticated by the authorized officer.

Answer 12

Yes. The paying branch before commencement of pension obtains an undertaking from the pensioner in the prescribed form for this purpose and, therefore, can recover the excess payment made to the pensioner’s account due to delay in receipt of any material information or due to any bonafide error. The bank also has the right to recover the excess amount of pension credited to the deceased pensioner’s account from his/her legal heirs/nominees.

Answer 13

Yes. The pensioner is required to furnish a Life Certificate / Non – Employment Certificate or Employment Certificate to the bank in the prescribed format in the month of November every year to ensure continued receipt of pension without interruption. The pensioner can also present himself / herself at any branch of the pension paying bank for being identified for issue of life certificate. In case a pensioner is unable to obtain a Life Certificate on account of serious illness / incapacitation, bank official will visit his / her residence / hospital for the purpose of obtaining the life certificate.
There have been complaints that life certificates submitted over the counter of pension paying branches are misplaced causing delay in payment of monthly pensions. In order to alleviate the hardships faced by pensioners, agency banks were instructed to mandatorily issue duly signed acknowledgements. They were also requested to consider entering the receipt of life certificates in their CBS and issue a system generated acknowledgement which would serve the twin purpose of acknowledgement as well as real time updation of records.
A pensioner having Aadhar number can alternatively submit Jeevan Pramaan, a digital life certificate introduced by the Government of India. For obtaining this, he / she will have to enrol and biometrically authenticate himself / herself by downloading the application generating digital life certificate from the website jeevanpramaan.gov.in or other means described on the website. Once digital life certificates in the form of Jeevan Pramaan are fully implemented, pension paying branches will be able to obtain information about the digital life certificate of their pensioner customers by logging on to the website of Jeevan Pramaan and searching for the certificate or by downloading through their Core Banking Systems. Pensioners will also be able to forward to their bank branches by email/sms the relative link to their digital life certificate.

Answer 14

The pension paying bank is responsible for deduction of Income Tax from pension amount in accordance with the rates prescribed by the Income Tax authorities from time to time. While deducting such tax from the pension amount, the paying bank will also allow deductions on account of relief to the pensioner available under the Income Tax Act. The paying branch, in April each year, will also issue to the pensioner a certificate of tax deduction as per the prescribed form. If the pensioner is not liable to pay Income Tax, he should furnish to the pension paying branch, a declaration to that effect in the prescribed form.

Answer 15

A pensioner, who is old, sick or lost both his/her hands and, therefore, cannot sign, can put any mark or thumb/ toe impression on the form for opening of pension account. While withdrawing the pension amount he/she can put thumb/toe impression on the cheque/withdrawal form and it should be identified by two independent witnesses known to the bank one of whom should be a bank official.

Answer 17

The family pension commences after the death of the pensioner. The family pension is payable to the person indicated in the PPO on receipt of a death certificate and application from the nominee.

Answer 18

Whenever any additional relief on pension/family pension is sanctioned by the Government, the same is intimated to the agency banks for issuing suitable instructions to their pension paying branches for payment of relief at the revised rates to the pensioners without any delay. The orders issued by Government Departments are also hosted on their websites and banks have been advised to watch the latest instructions on the website and act accordingly without waiting for any further orders from RBI in this regard.

Answer 19

Yes. As decided by the Central Government (Civil, Defence & Railways), pension paying banks have been advised to issue pension slips to the pensioners in prescribed form when the pension is paid for the first time and thereafter whenever there is a change in quantum of pension due to revision in basic pension or revision in Dearness Relief.

Answer 20

Branch/CPPC is the point of referral for the pensioner. Pensioners can approach the nodal officer(s) designated by the respective banks who would be holding regular meetings at different locations in their jurisdiction on lines of Pension Adalat. They can also contact the bank through toll free dedicated pension line of the respective bank to seek information related to their queries/complaints. In case of deficiency in service offered by the bank, pensioner can approach the concerned Consumer Education and Protection Cell at respective Regional Office of RBI and Banking Ombudsman under whose jurisdiction the bank branch, where the pensioner holds the account, falls.21. Where can a pensioner get information about the changes in the pension/Dearness Relief or any pension related issue?

Answer 22

Yes. A Pensioner is entitled for compensation for delayed credit of pension/arrears thereof at the fixed rate of 8% per annum (since October 1, 2008) and the same would be credited to the pensioner’s account automatically by the bank on the same day when the bank affords delayed credit of such pension / arrears etc. without any claim from the pensioner.

Sl. No.	Demands	Reply
1.	Filling up of all vacant posts in all cadres of Department of Posts i.e. PA, SA, Postmen, Mailguard, Mailmen, Drivers, and Artisans in MMS, MTS, PACO and GDS.	GDS: Process of online engagement of GDS has already been started to fill up vacant post of GDS in 17 Circles. Due to technical snags in the online engagement software, process in remaining Circles will be started only after process in 17 Circles will finalize. PA/SA: Result of PA/SA for the year 2015 is kept in abeyance as the matter is subjudice. Vacancies of PA/SA for the year 2016 have already been intimated to SSC. LGO exam for promotion to the cadre of PA/SA for deputation to APS has been conducted on 04.06.2017. LGOs exam for promotion to Assistants in MMS, Foreign Post, RLO, Stores Depot and CO/RO has been held on 16.07.2017. In r/o other exams, viz. IP Exam 2016-17, PM Grade I and PS Group B 2017-18, LGOs to PAs/SAs 2016-17 and 2017-18, engagement of new approved Agency is in the pipeline. MoU between Department and Agency is to be signed. For the Postman/Mail Guard and MTS cadre exams, instructions have been issued to all the Circles to fill up the vacancies by giving top priority. Calendar of departmental Examinations scheduled to be held in the year 2017-18 has already been issued to all the Circles by giving tentative schedule for filling up the vacancies of decentralized examination i.e. PO & RMS Accountant Examination, LDCs to Junior Accountants in PAOs (Exam has been conducted by respective Circles), LGOs examination for promotion to Assistants of other wings i.e. MMS, Foreign Post, RLO, Stores Depot and CO/RO and other exams.
2.	Implementation of positive recommendations of GDS Committee Report. Grant of civil servant status to GDS. Request to ‘Removal of 3-A (I) of GDS Conduct & Engagement Rules, 2011, Grant pension to all GDS without absorption as regular Group D – As per Principle CAT, New Delhi Judgement, Request to count service to all erstwhile GDS service to who have been absorbed as Group D/Postman – As per Principle CAT, New Delhi Judgement.	The recommendations of the Kamlesh Chandra Committee have been considered by the Department of Posts and mandatory approval is being obtained in this regard. As far as grant of civil servant status to GDS is concerned, it is stated that according to Rule 3-A (v) of GDS Conduct Rules 2011, a Sevak shall be outside the Civil Service of the Union. Hon’ble Supreme Court of India in the matter of Superintendent of Post Offices Vs PK Rajamma (1977) (3) SCC held that the Extra Departmental Agents {now called Gramin Dak Sevaks} are holders of the civil post outside the regular civil services. Moreover, they are part time employees being engaged for maximum of 5 hrs a day. In the light of above legal position demand of the union cannot be acceded to.
3.	Request to grant of a new scale to the temporary status MTS on par with 7^th CPC. Conversion of temporary status casual labourers into permanent as per the Directorate letter No. 25-07/2017-PE-I dated 16.05.2017.	In pursuance of the instructions issued by the Department of Expenditure, vide its O.M. No. A-11012/11-EG dated 19.12.2016, all the HoCs have been instructed, vide this office letter dated 16.05.2017, to convert the temporary posts into permanent ones up to the level of Dy. Secretary (i.e. having Grade Pay of Rs. 7600/- or less in the pre-revised scale excluding GDS posts), subject to the condition that these posts have functional justification and are in existence for more than three years. Thus, Casual labourers don’t come under the purview of this order.
4.	Stop all types of harassment and victimization in the name of new schemes and technology induction and under contributory negligence factor and Trade Union victimization.	FS Division has informed that no new schemes are launched by that Division on behalf of DoP. The DoP is operating Small Savings Schemes on behalf of MoF. PLI Directorate has informed that they have completed roll out of Core Insurance Solution (CIS) as on 25.01.2016 to 808 HOs and 24598 Sub Post Offices as per the information provided by Circles. Roll out of RICT has not been initiated so far. They have also informed that at no point of time any case of harassment & victimization of staff has come to their notice.
5.	Payment of revised wages and arrears to the casual, part-time, contingent employees and daily rated mazdoors as per 6^th & 7^thCPC and settle the other issues of casual labourers.	The orders in respect of minimum pay for calculation of pay of casual labourers (without temporary status) has already been issued vide this office letter no. 7-10/2016-PCC dated 31.03.2017.
6.	Implement cadre restructuring for left out categories i.e. RMS, MMS, PACO, Postmaster Cadre Postal Civil wing etc. and accept the modifications suggested by NAPE-C before implementation of cadre restructuring in Postal Group ‘C’ & demands of National Union of Postal Civil Wing Employees.	The cadre restructuring of left out cadres, i.e. RMS, PACO and PASBCO is currently under examination in consultation with the Department of Expenditure. The matter of cadre restructuring of Postmaster Cadre will be examined thereafter. A Committee has been constituted, vide this office letter no. 25-04/2012-PE-I dated 09.06.2017, under the chairmanship of Shri Charles Lobo, CPMG Karnataka Circle, to examine the issues arising out of implementation of Cadre Restructuring of Group C employees. Cadre review of MMS is under active consultation with Ministry of Finance, DoE.
7.	Provision of CGHS facilities to Postal Pensioners also as recommended by 7^th CPC.	The CGHS facilities have been extended to the pensioners of Post and Telegraph Department by the M/o Health & Family Welfare vide O.M. No. S-11016/2/2015-CGHS(P)/EHS dated 19.07.2017 and the same has been circulated by the Dte. To all the Circles vide letter no. 2-3/2009-Medical dated 25.07.2017. The issue of merger of 33 Postal Dispensaries is under consideration with the Ministry of Health & Family Welfare.
8.	Withdraw NPS (Contributory Pension Scheme). Guarantee 50% of last pay drawn as minimum pension.	The demand for withdrawal of NPS (Contributory Pension Scheme) is outside the purview of this Department. As regards guarantee of 50% last pay drawn as minimum pension, it is mentioned that govt. has already enhanced minimum pension to Rs. 9000/- w.e.f. 01.01.2016. The pension of retiring employees is fixed at 50% of emoluments or average emoluments, whichever is more beneficial under Rule 49(2) of CCS (Pension) Rules. Government has also decided to revise pension of pre-2016 pensioners to 50% of notional pay in pay matrix of 7^th CPC by fixing pay on notional basis during each intervening Pay Commission.
9.	Implement five days week working for operative staff in the Postal Department.	Since the Department of Posts is a service oriented Department, decision of 5 days week lead to public inconvenience and further, to public complaints. This decision will also results in revenue loss to the Department as customer will go for other alternatives when Post Offices are closed on Saturday.
10.	Stop Privatization, Contractorization and outsourcing.	There is no proposal of corporatization/privatization at this juncture. The Department is making efforts to give better and competitive services to the customers specifically in the areas of insurance, banking and parcels.

Monday, 29 January 2018

Appointment of PA/SA selected through CHSL 2015 conducted by SSC

Saturday, 27 January 2018

JCM NC (Staff Side) writes to DoPT on CCS (RP) Rules, 2016

NPS Committee Report Finalised and Submitted to Govt

NCJCM request the Government to issue order making MACP scheme W.E.F. 01/01/2006.

FNPO தமிழ் மாநில இணைப்புக் குழு சார்பில் வருகிற 08.02.2018 அன்று 10 அம்ச கோரிக்கைகளை வலியுறுத்தி இடைவேளை ஆர்ப்பாட்டம்.

Wednesday, 24 January 2018

Guidelines for Transfer

Tuesday, 23 January 2018

Simplification of referral system under CGHS.

FNPO Sent a letter to Chairman Postal Services Board to consider pending demands

FAQ: Payment of Pension to Central Government Pensioners by Authorised Banks

Travel entitlements of Government employees for the purpose of LTC post Seventh Central Pay Commission - clarification reg : DoPT.

FORMAT OF CHILDREN EDUCATION ALLOWANCE

Saturday, 13 January 2018

Brief of National Anomaly Committee Meeting held on 11-1-2018

Brief of National Anomaly Committee Meeting held on 11-1-2018

1.Anomaly in computation of Minimum wage

2. 3% Increment in all Stages

3. Remove Anomaly due to index rationalisation:

4.Minimum Pension

5. Date of Effect of Allowances -HRA, Transport Allowance, CEA etc

6. Anomaly in the grant of DA instt. wef 1.1.2016 :

7. Implement the recommendation on Parity in Pay Scale between Sr. Auditor/ Sr. Accountant Of IA&AD and organized Accounts with Assistant of Section Officer of CSS

8. Technical Supervisors of Railways:

9. Anomaly in the assignment of replacement Of Levels Of pay in the Ministry of Defence, Railways, Mines etc in the case of Store Keepers

10. Anomaly arising from the decision to reject option-I in pension fixation

11. Parity in Pay Scales between Assistants ‘Stenographers in field/ Offices and Assistant Section Officer and Stenographers in CSS

அனைவருக்கும் இனிய பொங்கல் நல்வாழ்த்துக்கள்

Wednesday, 10 January 2018

House Building Advance Rules (HBA) -2017

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Monday, 29 January 2018

Saturday, 27 January 2018

Wednesday, 24 January 2018

Tuesday, 23 January 2018

Saturday, 13 January 2018

Brief of National Anomaly Committee Meeting held on 11-1-2018

1.Anomaly in computation of Minimum wage

2. 3% Increment in all Stages

3. Remove Anomaly due to index rationalisation:

4.Minimum Pension

5. Date of Effect of Allowances -HRA, Transport Allowance, CEA etc

6. Anomaly in the grant of DA instt. wef 1.1.2016 :

7. Implement the recommendation on Parity in Pay Scale between Sr. Auditor/ Sr. Accountant Of IA&AD and organized Accounts with Assistant of Section Officer of CSS

8. Technical Supervisors of Railways:

9. Anomaly in the assignment of replacement Of Levels Of pay in the Ministry of Defence, Railways, Mines etc in the case of Store Keepers

10. Anomaly arising from the decision to reject option-I in pension fixation

11. Parity in Pay Scales between Assistants ‘Stenographers in field/ Offices and Assistant Section Officer and Stenographers in CSS

Wednesday, 10 January 2018

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