Friday, 10 June 2016

Mobile App for mail delivery to be launched in Mumbai


Bhandup East PO has been selected as the first post office in Maharashtra for deploying the Postman Mobile Application (PMA), which enables the postmen to complete the capturing of mail delivery data in real time, using their mobile phones.

PMA is an Android based mobile App designed and developed by the Centre of Excellence in Postal Technology (CEPT), Mysore. It can be used by Postman and other delivery staff for delivering various postal articles including cash on delivery. It enables electronic capturing of delivery data by Postman and is also capable of obtaining acknowledgement of delivery.

The date, time and location are captured automatically the moment the article is delivered. This eliminates possibility of inaccurate capturing of the same during manual delivery. This also helps India Post to analyse delivery performance in a more realistic manner and improve transit time KPI.

Customers can track delivery of articles the moment they are delivered.

PMA supports popular services like Speed Post, Registered Letter, Registered Parcel, Electronic Money Order, and Cash on Delivery and delivery of articles to bulk customers.


A training programme for the post master and postmen on PMA was held at Bhandup East post office on 4th June 2016.  Prakash Shewale, Senior Superintendent of Post Offices led the session. The features of PMA were explained to the postmen, which was followed by a comprehensive demonstration and practical training.

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